How long after I place my order will I receive my product?
How are the bleachers and benches shipped and will I need special equipment to unload?
If I need customer service who do I call?
Where are your products shipped from?
What other products do you offer?
Do you offer installation services?
Can I install these products myself?
How can I be sure I am ordering a quality product?
I live in Italy, can I order from your site?
What State and Local Codes should I be aware of?
Can I save money shipping to a commercial address?
What is anodized aluminum and why do I need it?
Why do I need an aisle in my 5 row bleacher?
How can I avoid ordering a bleacher with guardrailing around the back and sides?
I noticed that some companies sell bleachers that don’t have aisles or multiple footboards, why don’t you offer this type of product?
Why is your pricing often lower than your competitors offering a similar product?
Can I get color on my bleacher?
Are your frames bolted or welded together?
What type of tools do I need to assemble my bleacher/bench?
How do I place an order?
The product I am interested in is not listed on your site, who do I call for more information?
I need a rush on my order, can my order be shipped sooner than advertised?
What is your return policy?
A: We accept Visa/MC/AMEX, Net-30 terms for Federal/State/Local organizations, check. Pre-paid orders by check prior to shipment.
A: Our lead time is normally 2-3 weeks after the order/payment is received. 72-hour and expedited shipment is available for certain items by request only.
A: The bleachers and benches are shipped via LTL Freight services. Smaller benches can be shipped via UPS or FedEX. Since you are buying an all aluminum product, all materials can be unloaded by hand. No special equipment is needed.
A: 800-609-1545 and ask for Jeff or email firstname.lastname@example.org
A: The products are shipped from our Alabama manufacturing plant.
A: We are committed to only selling bleachers, benches, and tables. Unlike our competition, we have made it our business to be the experts in bleachers and all our aluminum products.
A: In certain areas of the country installation is available. Please call 800-609-1545 for more information.
A: Yes, click here to see our installation instructions. By following these instructions (also sent with your order), installation can be accomplished by unskilled personnel.
A: Quality is our number one priority. Click here for a copy of our quality control program.
A: Sorry, we only service Kentucky, Indiana and Ohio.
A: Our bleachers are built to meet the current IBC (International Building Code). There is better than a 99.9% chance that your state and local building codes follow the IBC. Click here to read the code as it pertains to you.
A: Yes, commercial addresses are significantly less expensive since most commercial addresses have access for Semi-truck LTL loads or turn-around areas.
A: Anodizing is a clear coating that is applied immediately after our aluminum planks are extruded that prohibits the aluminum from oxidizing. Mill finish aluminum is constantly oxidizing and produces a black film that will adhere to your skin and clothing. All of the areas of your bench or bleacher that you can touch with your hand will be anodized to provide for a clean surface and prevent staining of your clothing and hands.
A: The current code you are under requires an aisle unless certain exceptions are taken including the height of the rear seatboard. This means any bleacher over 4 rows high must have an aisle. Click here to read the code as it pertains to you.
A: The only bleachers we offer without guardrails or aisles are our Low-Rise bleachers (PN: LDLW). The current code you are under requires an aisle and guardrail unless the height of the rear seat is less than 30”. All bleachers above four rows must have a guardrail. Click here to read the code as it pertains to you.
A: All we do is aluminum bleachers and benches. Over the last couple of years the building codes you are under require vertical aisles and double footboards. Our competitors sell a vast array of products that are not related to bleachers and evidently are not up to speed on what the current code requirements are. Click here to read the code as it pertains to you.
A: We think our name, aluminumbleachersdirect.com, tells it all. You are buying direct from the manufacturer and no middle-man commissions are included in your pricing. Bleachers and benches are all we do!!
A: Yes, we offer powder coating for the riser portion of the bleacher at an additional cost. We strongly do not recommend powder coating seatboards. Powder coating aluminum may not be your best option.
A: Our frames are seam welded by AISC Certified welders. Seam welding is a weld that goes all the way round any joint or attachment. All mating parts will be welded on all sides. Most manufacturers weld on one side only to cut down on labor costs, which will reduce the quality of product you are purchasing.
A: Common hand tools will be enough to assemble your bleacher. Click here for a list of tools needed (see bottom of page). Click here for some installation tips. Click here for a copy of our installation instructions.
A: You can place your order and pay via credit card through our online store. You may also issue a purchase order and fax to 502-241-1990 (Federal, State and Local organizations), send your order to us along with a check or give us a call for more information. 800-609-1545. Complete your checkout for all of your ordering options. Pre-paid orders can be emailed email@example.com or faxed (502-241-1990) with a check to follow prior to shipment.
A: Call 800-609-1545, email firstname.lastname@example.org
A: Yes, in most cases, please call 800-609-1545 or email email@example.com
A: We accept returns within 30 days of receipt. The customer is responsible for return shipping and a 10% restocking fee. Click here to read our return policy.